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Average rating for Basement Defender is 5 stars of 5 stars - based on 12 reviews
5
Heavy rain in Willowbrook, IL
Last weekend, we had 3 ½ inches of rain within 24 hours. The sump pump ran continuously for many hours before catching up and even then it cycled for days every couple of minutes. Our sump pump is never idle even during very dry weather. Anyway, during heavy rain and continuous pump running, Basement Defender performed as pretty much as expected even though it was very scary. We got the expected alerts with onsite red lights and audible alerts, plus online texts. The backup pump even engaged when the main pump couldn’t keep up. The system reset successfully when things settled down. It didn’t think the reset would be automatic so I was glad to see that. The communication red light was very active going on and off, active during most of the action described.