Battery Alerts

  1. Check AC power
    1. Check to see if the AC Power light is green.
      1. Yes. Go to Step 3.
      2. No.
        1. Make sure the AC power cord is connected into the AC power outlet on the Basement Defender device.
        2. Make sure the wall outlet, where AC 1 is plugged into, has power.
          1. If there is no power in the wall outlet, check the breaker.
  2. BATTERY/CHARGER ALERT - Battery Indicator is Red
    1. Identify which Battery or Charger alert on the web portal or the app.
      1. No Battery Installed, Connected
        1. Make sure the harness is connected to the BACKUP outlet on the Basement Defender.
        2. Make sure Battery Harness is connected to the connector labeled ‘Battery’
        3. Make sure the battery is connected to Battery Harness. Red wire connected to positive (+) battery terminal, black wire connected to negative (-) battery terminal.
        4. Still “No Battery Installed” alert, contact your dealer for service.
      2. Low Battery
        1. Battery is below 10 volts.
          1. Has the backup pump been running and using the battery?
          2. Be sure the connections on the battery terminals are tight and without corrosion.
          3. If you have not lost power your battery or charger could be defective.
          4. Make sure Battery Harness is connected to the connector labeled ‘Battery 1’
          5. Make sure the battery is connected to Battery Harness. Red wire connected to positive (+) battery terminal, black wire connected to negative (-) battery terminal.
          6. Make sure Charger harness is connected to red & black connector
          7. Make sure Charger harness 22077-206 is connected to Charger 1 connector on the 2077-207 harness
          8. Make sure Basement Defender Charger power cord is connected to Charger 1 outlet located on the Basement Defender
          9. Make sure the red light is “on” on the Basement Defender charger.