Basement Defender Support Knowledgebase

Account Information Account Information

General information regarding account related issues including:

Red Light Alerts Red Light Alerts

Information about different alerts you may come across during operation of the system including:

Phone Issues Phone Issues

Information about different types of issues you may come across on your phone, both iPhone and Android devices, such as:

  • App won't open
  • Forgot my password
  • App crashes
  • Won't connect to my account
  • Says Invalid User or Password
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